The power is off at my house only. Utility or electrician?expand_more
Look at where the wires meet the building. Damage on the utility's side of the meter is theirs to repair and you should call them first. Damage to the mast, the weatherhead, the meter base or anything inward is yours, and that is electrician work which has to be inspected before the utility will reconnect. If the whole street is dark, it is simply an outage.
Is it safe to keep resetting a breaker that trips?expand_more
No. A breaker that trips repeatedly is doing exactly what it exists to do, and resetting it repeatedly heats both the breaker and the conductor behind it. If it trips the instant you set it, there is a short somewhere on that circuit. Leave it off, unplug what you can on that circuit, and have it traced rather than forced.
My panel is a Federal Pacific or a Zinsco. Is that urgent tonight?expand_more
It is a known defect rather than a matter of taste, but urgency depends on what you can observe. If nothing is warm, buzzing, discoloured or smelling, it is a weekday job that should genuinely be booked rather than filed away. If the cover is warm or the panel hums, treat it as tonight. The work costs considerably less outside emergency hours either way.
Can an electrician do emergency work without a permit?expand_more
Making a hazard safe comes first, and Oregon allows emergency work to be started with the permit filed on the following business day. What still needs permitting and inspecting is a panel change, a service upgrade or new circuits. A good electrician will stabilise the fault tonight, tell you plainly what is permitted work, and square it with the City of Eugene or Lane County afterwards.
How fast can someone reach Bethel or the Friendly Area at night?expand_more
On an ordinary night, expect a callback within the hour and a van in one to three hours for a genuine hazard. After a wind or ice event it can stretch well beyond that, because service drops across Lane County are all being dealt with at once. Describing what you can smell, see and feel accurately is what gets you triaged correctly.
One socket got warm and scorched. Is that just the socket?expand_more
Sometimes, and sometimes it is the third symptom of a house-wide connection problem, which is the pattern in houses with aluminium branch wiring. The repair in that case is pigtailing with approved connectors at every device, not swapping the one that failed. Ask the electrician to open two or three other boxes and show you the terminals before you decide which story you are in.
What does this service cost me?expand_more
Nothing whatsoever. Describing the fault and hearing back from electricians is free, and we take no fee if you hire one of them. The only money that moves is between you and the electrician you choose, and you are under no obligation to choose anyone.
How many electricians will contact me?expand_more
Two to four in most cases. We match on the nature of the fault, how urgent it is and whether the firm genuinely takes after-hours calls in your part of Eugene, so the phone does not ring with people who were never right for it. Only those matched see your details, and requests are never resold on.